1. General Terms

• By booking a service with us, you agree to the terms outlined in this policy.

• All passengers must adhere to local laws and regulations during transportation and tours.

• Our company reserves the right to refuse service to anyone violating these terms or engaging in inappropriate behavior.
   

2. Booking Policy

• All bookings must be confirmed at least 24 hours in advance for guaranteed service.

• Last-minute bookings are subject to availability.

• A deposit may be required for certain tours or group bookings.
   

3. Payment Policy

• Accepted payment methods: Credit cards, PayPal, or cash.

• Full payment is due before the start of the ride or tour unless otherwise stated.

• Receipts will be provided for all payments.
   

4. Cancellation Policy

• Cancellations made 24 hours or more before the scheduled service are eligible for a full refund.

• Cancellations made within 24 hours of the service may incur a cancellation fee.

• No-shows or last-minute cancellations will be charged in full.
   

5. Refund Policy

• Refunds will be processed within 7 business days for eligible cancellations.

• Refunds may be subject to processing fees, depending on the payment method.
   

6. Safety and Conduct

• All passengers must wear seat belts where required by law.

• Smoking, consuming alcohol, or illegal substances is prohibited in the vehicle.

• Any damages caused by passengers to the vehicle or property will be charged to the responsible party.
   

7. Accessibility

• Services for passengers with mobility needs are available upon request. Please inform us during booking to ensure accommodations.
   

8. Special Requests

• Child seats, additional stops, and specific accommodations are available but must be requested during booking.

• Special requests may incur additional charges.
   

9. Liability

• Our company is not responsible for delays caused by traffic, weather, or unforeseen circumstances beyond our control.

• Passengers are responsible for their personal belongings. The company is not liable for lost or stolen items.
   

10. Changes to Policy

• We reserve the right to update or modify this policy at any time. Changes will be effective upon publication on our website.
   

Contact Information

For any questions or concerns about these terms, please contact us:

• Email: support@elitetaxitours.com

• Phone: [YourPhoneNumber]
   

This policy ensures transparency and protects both the company and its customers. Let me know if you'd like to tailor it further!